Support

We're here to help. Reach out anytime.

📧 Email Support

For account issues, billing questions, bug reports, or feature requests:

rich85020+storyride@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

How do I cancel my subscription?

iPhone/iPad: Settings → your name → Subscriptions → StoryRide → Cancel

Android: Play Store → Menu → Subscriptions → StoryRide → Cancel

Web: Contact us at rich85020+storyride@gmail.com and we'll cancel your Stripe subscription.

How do I use voice commands?

Tap the microphone button when a choice appears in your story. Speak your choice naturally — for example, "I'll take the left path" or just "Option one." StoryRide will recognize your choice and continue the story.

Why did my story stop generating?

Free accounts get 1 story per month. If you've hit your limit, you can upgrade to Plus or Pro for more stories. If you're a subscriber and experiencing issues, please contact us.

Can I save and resume stories?

Yes! Stories are automatically saved to your account. You can resume any story from your library.

How do I delete my account?

Go to Settings → Account → Delete Account. This permanently removes your account and all associated data. You can also email rich85020+storyride@gmail.com for assistance.

What AI does StoryRide use?

Stories are generated by Anthropic's Claude AI. Narration uses high-quality text-to-speech voices. Pro subscribers get access to premium ElevenLabs voices.